What is the 24/7 after sales terminal service?
We propose to car dealers, authorized repair centers, car rental companies to offer their customers possibilities to drop off and pick up vehicle keys contactless within sales' point.
Terminals are made with armored & connected lockers. They contain an embedded software solution that allows you to guide your customers autonomously in depositing their vehicle keys outside working hours.
The ASP Software
The 24/7 After Sales Program (ASP) allows you to guide your customers through vehicle key drop-off and pick-up process. The customer is prompted to verify its identity and vehicle information, leave comments and rate services provided through the pick-up process."
This software provide additionnaly a web platform allowing you to measure specific statiscs about the point of sale and activities recorded by the terminal."
The 24/7 Service Desk interfaces with your existing system
Your DMS
The software includes an interconnection with the market's Dealer Management Systems and scheduling solutions. These interconnections allow the point of sale teams to execute their tasks with their daily tools and the data of the scheduled appointments can be implemented in the self-service kiosk processing software.
Online payement and SMS
The after-sales services delivered by our 24/7 contactless kiosks are natively interfaced with e-payment solutions and SMS operators. These solutions allow your customers to pay for their services when they receive a link by sms. At each step of the digital post-sale process, your customer is informed by SMS of the status of their service.
Service Support
IPSIP supports every car dealership sales point by offering a wide service range manage by our team."
Infrastructure & Hosting :
The entire system and application network infrastructure is managed by our teams of 60 technicians and engineers from our ISO 27001 certified service centers.
All datas and application services provided are hosted in the European Union. Our terminals are equipped with 4G/LTE routers and are in any way exposed to your information systems.
OUR PARTNERS
